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eMarketer shares some interesting statistics in their report, Word of Mouth Marketing: Winning Friends and Influencing Customers. Some quick observations:

  • By 2010, 32 Million Americans will regularly share advice with others on products and services available online.
  • One year later, by 2111, 20 percent of all US Internet users will regularly share online advice as word of mouth influencers.

In the same article, eMarketer references a DoubleClick study that also shows Word of Mouth to be an important online influencer.

  • Recommendations from friends and opt-in email newsletters and promotions are considered most worthwhile sources to online Americans.
  • Web banner ads are several percentage points BELOW television infomercials in terms of influential worth, with 13 percent of Internet users wishing they could eliminate them.
  • 40.2 percent of online Americans would like to eliminate unsolicited email promotions that they didn’t sign up to receive – with only 1.8 percent of those surveyed considering such messages worthwhile in terms of influencing them.

For the full story, read The Rising Roar of Word-of-Mouth

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One Response to “Word-of-Mouth and Email Top Influencers for Online Americans”

  1. [...] sites like Facebook is so effective is that the scammers can take advantage of the established trust between friends. Marketers leverage this trust, albeit in more legitimate ways, all the time. Email marketers [...]

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