GroupMail’s Subscriber Configuration Assistant

One of the most useful features of GroupMail is its ability to help automate your opt-in, opt-out and bounce management efforts. The Subscriber Add-on checks your POP3 server for new email subscriptions, unsubscribe requests and bounces and takes the action that you tell it to – either adding recipients to a group(s), deleting recipients from a group(s) or placing addresses in GroupMail’s exclusion list.

If you are having problems with Subscriber, send our technical support team a copy of the settings shown in Subscriber’s configuration assistant.

To do this:

1. Open GroupMail and click on the Subscriber Add-on button

GroupMail\'s Subscriber Add-on

2. Click on the “Help” menu and select “Configuration Assistant”.

GroupMail\'s Subscriber Add-on

3. Copy the details of the Subscriber’s Configuration Assistant (CTRL + C) and paste them (CTRL + V) into an email to support (at) infacta (dot) com.

GroupMail\'s Subscriber Add-on

GroupMail’s Subscriber Add-on makes it easy to keep your mailing lists up-to-date and accurate.

About Tom O'Leary

I am a vegetarian VP of sales and marketing and brand ambassador for GroupMail, the award-winning email marketing software that is loved by awesome people in over 160 countries around the world. I <3 canoeing, kayaking, hiking, beach combing, going on road trips and planning the (wildly anticipated) annual All-Night-Stay-Up-Night with my daughters!
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