Configuring GroupMail for Your Comcast SMTP Server

If you want to route your GroupMail messages through your Comcast SMTP server, click on Tools/Account Manager (or Manage Accounts) and click “New” when the Account Manager screen opens.

1. In the User Information Screen, provide a descriptive name for the account. The Information that you enter in the “Name” and “Organization” fields is what will be visible in the From field of your email. Enter your Comcast email address and an email address where you want replies to be sent. Then, click on the Delivery Options tab.


2. Enter the SMTP server address for Comcast and check the “Requires Authentication” box. On this screen, you can also control the speed of delivery of your messages by increasing or decreasing delivery connections and pause rates. Click Setup.


3. Check the “Use SMTP Authentication (outbound)” box and enter your Comcast email address and password. Click OK.


4. Click the “Advanced” button at the bottom of the “Delivery Options” screen and change the SMTP Port from 25 to 587. You can also change the SMTP Domain from the system default to comcast.net. Click OK.


5. Click OK on the Account Properties screen to save these settings.

Comcast allows residential customers to send 1,000 messages per day through their SMTP server. Business customers are allowed to send 24,000 per day (1000 per hour). Contact your Comcast representative to inquire about limitations for Business accounts in your area.

Note: The SMTP server for Comcast Business Accounts is different than the residential SMTP server address. Contact Comcast for your Business account SMTP server and authentication details.

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