An Effective Press Release Strategy with Email Marketing

I wrote a press release for a book I recently published. Because I work for an email marketing software and services company, my initial thought was about list management and content distribution. It’s always good when the people developing and selling software actually use it themselves in real life scenarios and not just when they are troubleshooting a support issue for a customer. I must say that objectively, I really love using GroupMail. Being proud of the product or service that you are promoting makes life so much more enjoyable.

So, I put together a good list of media contacts and imported them from Excel into GroupMail. I called the appropriate editor for each publication to give them a heads up that I was sending a press release their way in relation to a book I just published. Then, I sent my first campaign, using GroupMail’s database filters, to my media contacts in New York. The next night, I sent it to media contacts in Seattle. The ability to send individual, personalized messages to large groups of people while ensuring the privacy of each recipient along with the ability to filter my campaign to targeted subsets of my list using database filters made my job very easy.

I tracked the open and click through rates of the campaign with our GroupMetrics email tracking service. Because the list was small and very targeted – and because I gave the recipients advance notice with a phone call; open and click-through rates were very high. Normally, average click-through rates for email campaigns range from 2-18 percent of messages sent.

A day after I sent the release, I was contacted by one editor in the Seattle area who was interested in doing a story about the book in the June issue of their magazine. I was also notified by a newspaper in New York that they would be covering it.

The ability to track email and get immediate feedback or requests for followup from recipients makes email my preferred tool for press release and other communication campaigns.

As a customer, I can say that I’m a big fan of GroupMai!

Posted in communication, email, email marketing, emarketing, GroupMail, GroupMetrics, Infacta, Marketing, metrics | Tagged , , , | 2 Comments

Combatting Spam and Terrorism

Recently, I was thinking about the similarities between spam and terrorism. Waging a war on either is futile. But currently, the desire to get rid of both involve measures which affect all of us on a daily basis.

anti terrorismantispam

Anyone who has traveled by air lately understands how these measures affect everyone, not just terrorist suspects. The same is true for email marketers. Rules put in place by antispam entities make it difficult for non-spammers to get their messages to the inbox of their customers.

Ironically, no matter how many measures are put in place — and no matter how inconvenient or costly those measures are to those of us who aren’t spammers or terrorists, they do little to stop terrorism or spam.

I mean, really – are terrorists going to change their ideology or desire to carry out their horrific plots because of new TSA measures that make us drop our collective pants at airport screening areas? Are spammers going to stop sending email because the rest of us are finding it difficult to get our message to our customers? And are those measures worth the inconvenience to all of us because they reduced spam volumes by 10 percent? 20 percent? 50 percent? I still get my daily dose of Viagra spam. Are those measures worth our collective inconvenience because it gives us a perception that we are safer from terrorism?

In the last 300 days, there have been over 14 million deaths related to Cardiovascular disease, over 1 million deaths related to traffic accidents, over 250 thousand deaths related to fires and over 5 thousand deaths caused by leprosy. Compare those figures with the amount of deaths caused by terrorism over the past 10 years, 2,929 (remember to divide that number by 10!) and it makes you wonder if our time and money is being spent disproportionately on the least of our problems. But for some reason the fear that we have about terrorism makes us accept the measures in place which affect all of us on a daily basis. Why aren’t we as fearful of traffic accidents, cardiovascular disease or fires? Those things that kill so many more of us each year? Why wouldn’t we let car manufacturers put a regulator in cars that limits the speed of our vehicles? Why won’t we collectively pay for good preventative health care for all Americans?

And why are we so fearful of spam that we allow measures to exist which affect all of us each day? Those measures that cause an important sales query not to reach our inbox; those measures that cause our important announcement to end up in the junk folder of our most important client; those measures that allow someone who signed up to receive our email one day to report it as spam the next because it was easier than unsubscribing.

What cost do those of us who aren’t spammers or terrorists have to pay before terrorism or spam is thwarted? Are we willing to pay that much? Are we willing to stop flying or stop emailing? And then what? Will spammers who were making a gob of money not exploit something else? Will terrorists who are driven by a zealous belief not develop plots that don’t involve airports?

Regardless of how many new measures antispam organizations or anti-terror agencies create, spammers will continue to send spam and terrorists will continue to plot terror. And we will continue to pay.

I wonder if money and time would be better spent focusing on finding and prosecuting those who are actually doing the spam and the terrorism and leave the rest of us alone.

Posted in email, email marketing, emarketing, Insights, Marketing, spam | Tagged , , , , | Leave a comment

Common English Language Mistakes that Make You Appear Common

English isn’t the easiest language to master. In fact, it can be very confusing for someone learning to speak it as a second language. Just consider the following sentence:

Since there is no time like the present, she thought it was time to present her present. WTF?

That said, there are some common mistakes made which are perpetuated because they have become accepted as one of those “I know it’s wrong but you know what I mean” occurrences (i.e. using “nucular” instead of “nuclear.”)

Here are a few examples of mistakes that have been made so often that they have become unfortunately widespread in our language.

Irregardless

Is-Is

The Misuse of Apostrophes

Posted in communication, Insights | Tagged , , , , | 1 Comment

2010 Email Marketing Software Review

One of these years, we will take the gold medal for our email marketing software. But for now, we are happy with our silver medal recognition as we continue to work hard to improve in line with our customers needs.

Our development process is driven by customer feedback and suggestions, which isn’t something that reviewers are able to identify on a quantitative feature checklist. If you are a GroupMail customer, let me take this time to remind you to contact us with any recommendations or suggestions for helping to make GroupMail Gold Medal software. We love your feedback!

2010 email marketing software review

Source: Top Ten Reviews, Email Marketing Software 2010

As always with reviews, I like to take the time to point out those features that were unchecked on the review. In this review, the following items were left unchecked for GroupMail:

  1. Unsubscribe Report: GroupMail’s Subscriber Add-on can be configured to automatically remove unsubscribes and bounces from your list. Subscriber contains historical log files for unsubscribes and bounces, which can be exported. Subscriber is an Add-on that is free and installed with all GroupMail editions, with the exception of the Free Edition.
  2. FAQ: GroupMail has a help file in the application. We also have a GroupMail tutorial library that addresses frequently asked questions about the software and features. We also have a GroupMail blog, a twitter profile and a small but growing video tutorial library.
  3. Live Chat: While we don’t use live chat, Twitter is pretty much immediate and we do use Skype and email regularly. As an email marketing software provider, we check our email pretty continually. Email is our thing. Perhaps most importantly though, you can pick up the phone and call us and talk to a live person. Talk about live chat!

GroupMail was developed in 1996 and has evolved over the years to a leader in the email marketing software market. GroupMail is used in over 160 countries around the world and is available to install in four languages, English, Spanish, French and German.

Haven’t tried GroupMail? You can download our GroupMail Free Edition. Let us know what you think.

Posted in email, email marketing, emarketing, GroupMail, Infacta, Marketing, newsletters | Tagged , , , | Leave a comment

Domino’s Pizza Leverages Criticism for New Marketing Campaign

Criticism — especially frank, harsh criticisim of your product or service can really take the wind out of your sails. Our initial reaction to customer complaints is to become defensive. But what happens if you really embrace that criticism and use it to improve your product?

One thing that happens is that you have a story to tell. That story becomes fodder for a new marketing campaign.

This is what Domino’s Pizza has done. And they’ve done it well. The campaign is on the menu at YouTube, Twitter and Facebook

I am one of those people who thought Domino’s lost its luster back in the 1980s. When there is other pizza available, I will order it – even if it doesn’t get to me in 30 minutes or less.

After seeing their Pizza Turnaround campaign, I want to try Domino’s again.

The campaign has already caused Stephen Colbert to taste the new and improved Domino’s Pizza.

CBS’ The Early Show took the time to review the pizza (for breakfast) as well.

And, I want to see what Adrian thinks when she tries Domino’s New Pizza!

Do you?

Posted in communication, emarketing, Marketing | Tagged , , , | 1 Comment