Tag Archives: communication tips

Going Off Script

Posted on July 31, 2009 by Tom O'Leary

Many sales and support calls relate to recurring topics. As a result, we tend to develop canned responses for frequently asked sales and support questions. It is efficient to have a go-to answer at the ready. It requires less thought … Continue reading →

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10 Tips for Communicating Better Online (and at a Party!)

Posted on July 9, 2009 by Tom O'Leary

Imagine walking into a party. It’s wall to wall, standing-room only and you don’t know a soul. Sure, you’re a cool guy with a lot of interesting adventures to talk about. But how do you get attention and peak interest … Continue reading →

Posted in email marketing, emarketing, Infacta, Insights, Marketing | Tagged , , , , , | 1 Comment